What We Collect and Why
We gather your mobile number, email and bKash, Nagad or Rocket account identifier when you fund your wallet so we can match deposits to your account and clear withdrawals back to the same rail. Device data — your IP, browser fingerprint, operating system — helps us
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spot duplicate logins and flag suspicious activity before a withdrawal request goes through. We log every transaction: timestamp, amount, payment method, whether it succeeded or failed. That history sits in your account dashboard and helps our finance desk reconcile disputed charges. We store cookies to keep
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you logged in across sessions and remember your language preference; you can revoke cookie consent in account settings, though session cookies are required for the cashier to work. When you contact support via live chat or email, we keep the conversation thread and any screenshots you
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send so the next agent can pick up where the last one left off. We do not sell your contact list or share your deposit history with advertisers. Third parties see only what they need: payment processors receive your wallet identifier to route funds, game studios
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see a hashed player ID to track your session, and our hosting provider sees encrypted traffic logs. We retain closed-account records for seven years to meet financial record-keeping rules in the jurisdictions where our payment processors operate; after that window we delete personally identifying details and
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keep only aggregated statistics. If local law in Bangladesh or your region prohibits online gaming or requires us to block access, we will suspend your account and return any balance via the same payment method you used to deposit. You can ask what data we hold,
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request a portable export in JSON format, or tell us to delete your account by emailing our privacy contact; we will action the request within fourteen days and send confirmation. This policy applies when you use our site from eligible regions; availability depends on your local
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law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.